Ensure you are logged in as a SystmOne Administrator account that has the rights to create a new staff member.

Click Setup > Users & Policy > Staff & Organisation Setup


Click New Staff


Type a name e.g Engage Health


Under Global Settings, use the following settings:

  • User logon name: engagehealth0101
  • Time before system lock out: 2 minutes
  • Lockout warning prompt: 5 seconds
  • Number of invalid password attempts permitted: 5
  • Lifetime of password: 90 days


Click Local Settings, under Employment role, select Receptionist


Click Local Access Rights

Ensure the boxes for Retrieves Patients and Saves Records are ticked

Press OK

The account creation is complete and can now be used to login on the Touchscreen.