Engage Health

Engage Health 6

• Contact Details
• Feedback and Complaints Process
• Escalation Procedure
• Remote Support
• Product Roadmap

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Download & Install Guides for Engage Health Software 4

• Downloading and Installing the Engage Desktop Client
• Installing the Engage Agent
• Engage Hardware Ubuntu Migration Guide
• Egton S-Series Ubuntu Installation / Boot

Release Notes 107

• Engage Health - Release no. 2 February 2026
• Engage Health - Release no.1 March 2026
• Engage Health - Release No. 1 February 2026
• Engage Health - Release 153
• Engage Health - Release 152

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Management Console 0

How to Guides 2

• Sort, Search and Filter Requests in Engage Consult
• Vision AEROS - How to integrate

New Implementation 12

• Basic guide to using the Engage Client for Staff members
• Multi-Factor Authentication
• Updating your website to include Engage Consult
• Implementation at a SystmOne Practice
• Implementation at EMIS Web Practice

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Troubleshooting 10

• Sending Requests To SystmOne With Patient Record Open
• Clearing your cache (Engage Client/Vixie)
• Resetting your password for Engage Client
• New Message notifications not displaying
• Running Vixie via windows search disables updates

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Clinical Systems 8

• EMIS Web - How to integrate
• SystmOne - How to integrate
• Vision AEROS Integration
• EMIS PCS Integration
• Vision LAN - How to integrate

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my.engage.gp 0

FAQ's 10

• NHS App
• Can I have training? - Engage Consult
• Warranted Environment Specification
• Using the Engage desktop app
• Resetting your password

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Engaging Patients and Carers 9

• Communications and Engagement Plan
• The Patient’s Journey
• Patient Leaflets
• Patient Engagement Materials (NHS Scotland)
• How a patient can sign up for an Engage Account

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Management Console 24

• Management Console
• Demand Management / Enabling the Services
• Patient Portal
• Care Navigation
• Patient Care Navigation

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Engage Consult Client Home Page 11

• Covering Groups/Requests
• Translation
• Engage Client Toolbar
• Dashboard
• Creating a request on behalf of a patient

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Dealing with Requests 11

• Two way messaging with patients
• Assigning requests to groups and colleagues
• Prioritising Requests in Engage Consult
• Adding additiona clinical codes when uploading a request
• Completing and Uploading Requests to the Clinical System

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Outbound Patient Messaging 7

• Outbound Patient Messaging
• Bulk Messaging
• Scheduled Outbound Patient Messages (OPM)
• Simple Questionnaires
• Adding Attachments

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Engage Arrive 3

• Setting up Engage Arrive
• Configuring the Arrive settings
• Patients checking in

Engage Consult App 5

• Engage Consult App
• Downloading the Engage Consult patient app
• Using the Engage Consult App
• Enable Push Notifications (Android)
• Enable Push Notifications (iPhone)

Patient Accounts 5

• Resetting Patient Passwords in the Engage Client
• As patient, how do you change your name, date of birth, address
• Deleting your account as a patient
• Patient account: Adding and Deleting a carer, parent or patient from your account
• Patient Account - Profile Info

Questionnaires 7

• 7 day blood pressure monitoring questionnaire
• Alcohol Use Disorders Identification Test (AUDIT)
• Epilepsy Review Questionnaire
• Ethnicity Questionnaire
• Medication Review Questionnaire

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Care homes 2

• Care Home Guide
• Care home Module

Appointment Reminders 1

• Appointment Reminders

Appointment Booking 1

• Appointment Booking

Deployment 10

• Activating Engage Arrive
• User Account Creation - EMIS Web
• Configure Engage Agent - EMIS Web
• Configure Engage Agent - TPP SystmOne
• Connecting an Engage Arrive Android Screen to Wi-Fi

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Demos 1

• Engage Arrive Demo

How To Guides 10

• Creating A New Waiting Area In Engage Arrive
• Accessing the Engage Arrive Management Console
• Editing A Waiting Area In Engage Arrive
• Importing or Updating Staff List in Engage Arrive
• Assigning Staff Members to Waiting Areas - Engage Arrive

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Deployment 3

• Downloading and Installing Engage Call onto Android TV
• Activating Engage Call on your TV
• Deployment Checklist - Engage Call

How To Guides 6

• Calling In Patients via the Engage Toolbar
• Configuring EMIS Web for Engage Call
• Managing Media On Engage Call
• Calling In Patients Via EMIS Web
• Engage Call TV Settings

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Troubleshooting 0

Training for Staff 1

• Training for staff on how to use Engage Call

FAQ's 1

• How to create a Google account?