Engage Health

Touchscreen Console Guides 24

• What is the Touchscreen Console?
• Mode - Message for Surgery Closed and Service Temporarily Unavailable
• Discreet - Change text size of patient information
• Change theme / style
• Input Delay, Message Delay - Change display time

See all 24 articles

Frequently Asked Questions (FAQs) 11

• My Touchscreen is not working.
• What is the best way to power the touch screen on/off?
• The touch screen has not arrived one or more patients today
• We have had complaints about the large font size used for displaying the patient's name/contact details.
• How do I add a message to the screen that will be displayed to all patients?

See all 11 articles

Troubleshooting / Errors 4

• EMIS Web - API Logon Outcome Error (3)
• EMIS Web - API Error. Invalid Date Format
• Touchscreen Won't Turn On
• SystmOne - Patients cannot check in

How to Guides 11

• SystmOne Login Tutorial
• Vision account setup - Create clinical staff member
• Remove the Touchscreen from the wall
• Engage Touch Deployment for EMIS Web
• Vision LAN Setup Guide

See all 11 articles

Engage Touch+ 5

• Replace printing paper for your BP machine
• Engage+ Drivers, Com Port, Device Manager
• Engage+ Physical Installation Guide
• Scales
• Not asking for weight or blood pressure readings

Release Notes 3

• Engage Touch release notes 5.13.3425
• Engage Touch release notes 5.13.3402
• Engage Touch release notes 5.13.3381

How to Guides 18

• Login to the Admin Portal
• Encompass LT Setup Guide for EMIS Web
• Adding, Removing and Updating Staff for Engage Consult
• SystmOne - How to integrate
• EMIS Web - How to integrate

See all 18 articles

New Implementation 14

• EMIS Web - Engage Consult demonstration video and integration
• SystmOne - Engage Consult demonstration video and integration
• Implementation at a SystmOne Practice
• Implementation at EMIS Web Practice
• Implementation at a Vision Practice

See all 14 articles

Troubleshooting 2

• New Message notifications not displaying
• Running Vixie via windows search disables updates

Engage Consult Release Notes 2

• Release 54 - Notes for service users
• Release 55

Engaging Patients and Carers 8

• Communications and Engagement Plan
• Communications and Engagement Toolkit
• Video for Reception Screens
• Familiarising Staff with the Patient’s Journey
• Key Messages for Patients and Carers

See all 8 articles

Engage Health 1

• Contact Details