FAQ's

Can I have training? - Engage Consult
Yes! You can directly book this via the following link: https://calendly.com/engage-consult/engage-consult-training You can also email anna.baxter@...
Thu, 7 Apr, 2022 at 9:10 AM
2-Way Messaging Status Colours
  Green are new messages not yet dealt with, Grey are where the message has been opened by a member of staff but as yet has not been completed. Messag...
Wed, 6 Apr, 2022 at 10:44 AM
Warranted Environment Specification
Engage Consult Suite Comprising the applications used by patients and practice staff. Supported browsers The Engage Consult suite of software is suppor...
Thu, 7 Apr, 2022 at 11:29 AM
NHS App
What is the NHS App? The NHS App is a simple and secure way for patients to access a range of NHS services, including Engage Consult.  How can ...
Tue, 22 Mar, 2022 at 8:10 AM
Can I limit the number of requests an individual patient submits per day?
Can I limit the amount of requests an individual patient can submit in a calendar day or time period? Unfortunately, just as a patient will call the pra...
Tue, 22 Mar, 2022 at 8:09 AM
Resetting your password
Changing your password for the Engage Client: Go to my 'My Account' in the Engage Client. Select 'Change my password'. Type in ...
Wed, 6 Apr, 2022 at 11:26 AM