Engage Consult Suite
Comprising the applications used by patients and practice staff.
The Engage Consult suite of software is supported in the following browsers:
Internet Explorer 11
Practice staff may use any of the browsers listed above. However, for full integration with a clinical system, Engage Client is recommended. In either case all services are delivered over HTTPS (port 443).
The following clinical systems are supported:
- Emis Web
- TPP SystmOne
The latest, production-ready, Engage Client can be downloaded from: https://download.engage.gp/vixie/vixie.exe
The Engage Client is supplied as a portable executable file to make it as straightforward as possible for users (i.e. without administrative rights on their local computer) to get started. Just download vixie.exe to any folder on the local computer and run it.
Windows 7 (32/64 bit)
Windows 10 (32/64 bit)
Microsoft .Net Framework v4.5.2 or above. Most Windows computers will have a compatible version pre-installed. If needed, download from https://dotnet.microsoft.com/download
Visual C++ Redistributable for Visual Studio 2015 or above. Most Windows computers will have a compatible version installed.
When the Engage Client launches, if it a compatible version is not installed, the below message will display. Pressing Ok will initiate an installation of detects VC++ 2015, which requires Administrator rights to perform.
You can also download it here: https://www.microsoft.com/en-gb/download/details.aspx?id=48145
CEFSharp. This is shipped inside Engage Client (versions 1.3.20302.12 and above) and is automatically extracted to the user’s AppData\Local\Temp folder. Some security software (Applocker is one known example) may detect this and prevent correct functioning. Particularly for Engage Client running inside a Vision RDP environment, this will need to be whitelisted.
The following values are the expected available internet speed requirements per user running the Engage Client, in order for things to function smoothly.
A minimum dedicated 350kb/s download and 350kb/s upload per Engage Video connection is required to maintain a stable video connection.