Supported browsers

The Engage Consult suite of software is supported in the following browsers:

  • Edge

  • Internet Explorer 11

  • Google Chrome

  • Firefox 


Additional plugins

None


Engage Client

We recommend running https://lt.psf-live.co.uk/ via the Engage Client for full integration with the following supported clinical systems:


  • EMIS Web
  • TPP SystmOne
  • INPS Vision


All services are delivered over HTTPS (port 443)


The latest, production-ready, Engage Client can be downloaded from: https://download.engage.gp/vixie/vixie.exe


The Engage Client is supplied as a portable executable file to make it as straightforward as possible for users (i.e. without administrative rights on their local computer) to get started.  Just download vixie.exe to any folder on the local computer and run it. We recommend saving to a shared folder so that practice staff can easily pick up a copy to put on their desktop.


Operating Systems

  • Windows 7 (32/64 bit)

  • Windows 10 (32/64 bit)


Other Dependencies


Additional plugins

None


Bandwidth 

The following values are the expected available internet speed requirements per user running the Engage Client, in order for things to function smoothly.


Messaging



Upload Speed

Download Speed

Minimum

15kb/s

100kb/s

Recommended

50kb/s

200kb/s



Video



Upload Speed

Download Speed

Minimum

350kb/s

350kb/s

Recommended

2 Mbps

2 Mbps

Optimum

5 Mbps

5 Mbps



A minimum dedicated 350kb/s download and 350kb/s upload per Engage Video connection is required to maintain a stable video connection.