Engaging Patients and Carers

Communications and Engagement Plan
  Communicating with, and engaging patients is crucial to the success of online consultations.  This plan outlines the steps you can take to maximise the n...
Fri, 21 Apr, 2023 at 12:48 PM
The Patient’s Journey
  Attached is a video on the patient's interface. Below are two written guides on how to sign up for an account and how to send a request ...
Thu, 12 Dec, 2024 at 2:10 PM
Patient Leaflets
  Patient information which you can give (or send) to patients explaining how to use Engage Consult.  You can also put them on your website for patients to...
Fri, 13 Dec, 2024 at 1:57 PM
How a patient can sign up for an Engage Account
Below is a short video, showing how patients can sign up for Engage Consult Account
Wed, 18 Dec, 2024 at 2:03 PM
Managing your Patient Account in Engage Consult
You can manage your account with Engage Consult by logging in, and clicking the "My Account" button. This will take you through to the ...
Wed, 5 Apr, 2023 at 1:47 PM
Video for Reception Screens
  This is a short animation which you can put on your reception screens to promote online consultations.   Please find videos attached below.
Thu, 12 Dec, 2024 at 1:32 PM
Key Messages for Patients and Carers
A sample of key messages that staff can use when they speak to people about using online consultations.
Thu, 9 Dec, 2021 at 11:26 AM
Care Home Guide
  When care homes use Engage Consult both the practice and the care home report significant benefits.  This is a guide that practices can use to encourage ...
Fri, 21 Apr, 2023 at 2:18 PM