Engaging Patients and Carers

Communications and Engagement Plan
  Communicating with, and engaging patients is crucial to the success of online consultations.  This plan outlines the steps you can take to maximise the n...
Mon, 1 Jun, 2020 at 11:53 AM
Communications and Engagement Toolkit
  This toolkit contains ideas and examples of how to communicate to patients about online consultations.  Everything from updating your phone messages to s...
Tue, 21 Apr, 2020 at 11:47 AM
Video for Reception Screens
  This is a short animation which you can put on your reception screens to promote online consultations.  There’s a full HD version and a version for scree...
Tue, 21 Apr, 2020 at 11:48 AM
Familiarising Staff with the Patient’s Journey
  An explanation of how staff can better understand the patient’s journey using Engage Consult. Download 
Tue, 21 Apr, 2020 at 11:49 AM
Key Messages for Patients and Carers
A sample of key messages that staff can use when they speak to people about using online consultations.  Download
Thu, 7 May, 2020 at 3:24 PM
Care Home Guide
  When care homes use Engage Consult both the practice and the care home report significant benefits.  This is a guide which practices can use to encourage...
Thu, 7 May, 2020 at 3:25 PM
Patient Leaflets
  Patient information which you can give (or send) to patients explaining how to use Engage Consult.  You can also put them on your website for patients to...
Fri, 5 Jun, 2020 at 3:51 PM
Managing your Patient Account in Engage Consult
You can manage your account with Engage Consult by logging in, and clicking the "Profile Info" button in the drop down menu found in the upper ...
Wed, 1 Jul, 2020 at 1:51 PM