To submit requests on behalf of another patient, like a carer or patient, please follow the steps bellow to add them to your account.


Login to your account and Select 'Add someone else'

Enter the details of this patient. When you then need to request help from the surgery on behalf of that patient you can select who you want to access the service for.


If you no longer need to submit requests on behalf of another patient, like a carer or a parent, please follow the steps below to remove them from your account.


Follow these steps:
Select the patient you want to remove, in this case John Smith
Click Patient Info


Click Delete Patient at the bottom of the section.

Confirm the deletion by clicking Yes.

The patient has now been deleted from the account.