Engage Health

Two way messaging can be done with patients that have an Engage Consult user account. You can see if a patient that has submitted a request has an acc...

When you are viewing a request you may decide that another group or colleague needs to deal with this particular request. To assign this request to a...

    To assign a priority status to a request in Engage Consult simply use the drop down menu 'Priority unassigned' in the request. You wi...

Firstly ensure you are using the desktop version of the Engage Client (or download it here) and that it is connected to your clinical system. It should show...

You can now send out a questionnaire as part of a reply to a patient who has submitted a request, or as a follow up to an Outbound Patient Message once...

On the very rare occasion that a request can’t be uploaded using Engage Consult (or there isn’t a clinical system connection) a request might need to be u...

You can now download attachments sent from a patient from the request. We have also added the functionality to select/deselect attachments when you send a...

Below is a video explaining how to start a video consultation with patients. To initiate a video consultation with a patient simply access their request...

  We have added a new feature on requests so you can allocate a status to a request. From feedback from practices, we have also added the option to mark a ...