Introduction

We are delighted to announce that the latest release of Engage Consult will be available in the next couple of days.

The main new feature in this release is NHS App 


While we have enabled NHS App you wont see any immediate changes, as the NHS App team will be managing the deployment and will be staggering the roll out on a site by site basis, but only after you have returned your signed DPA (Data Processing Agreement).  Please get in touch if you need us to resend this to you or if you have any questions.


This release of Engage Consult will allow patients to send an online consultation using Engage Consult from the NHS App.  If the patient uses the app and decides they still need help from their practice they will be able to send an online consultation directly from the app rather than having to navigate to their practice website.  As they will already be signed in with a NHS login they will be able to send the consultation without needing to sign in again. This will make it quick and easy for patients using the App to send online consultations to their practice.  The practice will be able to respond to patients just as easily as if the patient had sent the request via the practices website.


Other features and enhancements


During a two-way conversation with your patient you can now ask them to attach files when they reply.

Did you know that you can spell check any text within the Engage Client by right clicking your mouse.


There is no update to the Engage client required for this release.


Coming Soon

Our Product Development team is busy building the following new features which we expect to deliver in the coming weeks:


1.Initiate contact with patients asking them to complete a questionnaire, for example in advance of CDM reviews.

2.Find what you need by searching and filtering requests.

3.Save searches and filters you need to use repeatedly.

4.Floating tool bar. 

5. Multi point video consultations.



Product Roadmap

Happy to share that we will be publishing our public facing roadmap with you in the next few days.  Not only will this let you know what's on the way but it will also give you more info on some of the great features that are already available to you.