To submit requests on behalf of another patient, like a carer or patient, please follow the steps bellow to add them to your account.


Login to your account and Select 'My account' and then select 'My patients'.


Select 'Add a patient now' 

Enter the details of this patient. When you then need to request help from the surgery on behalf of that patient you can select who you want to access the service for.



If you no longer need to submit requests on behalf of another patient, like a carer or a parent, please follow the steps below to remove them from your account.


Follow these steps:

Go to 'My account' and then select 'My patients'.


Select the patient you want to remove.


Select Continue. 


From here you can manage the personal details for this patient, manage use of data on the site or click to remove the patient from the account.