Up until now, Engage Consult has presented the patient with an advanced questionnaire (also known as Instant Medical History (IMH) questionnaires) based on the medical problem/s that they enter. You can now disable these advanced questionnaires and present the patient with ICE/custom questions only!

This simplifies the medical consultation journey for your patients and puts you in complete control of the information that you require. You can add as many or as few questions as you like and we provide a default set to get you started.

The ICE/custom question setup has been moved to the Management Console and you can now make a response required if appropriate.

If your organisation uses the advanced questionnaires, you now have the option to remove the 'Finish now' button which allows a patient to send their request without completing the full questionnaire.

Please watch the video below which explains how to use these features. 

Go to the menu on the top toolbar

Select 'Questionnaires' from the left hand side

Below you can deselect if you want patients to answer advanced questionnaires based on the problem entered by user. You also can configure if you have the option to allow the user to end the questionnaire early.

You have the option to use advanced and ICE/Custom questions in conjunction or you deselect advanced questionnaires and just present the patient with the ICE/Custom questions.

You can configure different question sets for new problem, existing condition and get back in touch.

You have the option to use our default ICE questions or customise your own.

You can select to edit questions, remove and choose if that question is required to be answered by the patient or optional.