An update is required. Please click the link below to download the latest version. 

Structured data

 You now have the ability to choose how your organisation uploads requests to the clinical system. Either as structured data or as a PDF.

Changing to structured data means the details of the request are added directly to the journal entry, along with the relevant clinical code for the online consultation and any codes associated with questionnaire responses.

Please watch the video below to find out more!

New request view and request list page

The request view and request list page has been updated! We released a version of the request view to our beta customers and from their feedback we have updated and improved the request view!

Please watch the video below to find out more!


When you add a request to SystmOne it will now add the URL as a clickable link to take you back to the request in the Engage Client.

Versus Arthritis 

We've added some links to the Versus Arthritis website under the appropriate medical conditions in our Charities and trusts catalogue (configured in Content in

Bug Fixes

 We've also fixed up a couple of minor bugs and niggles along the way. Such as the ability for a patient to be able to view the password they have entered.

Any questions please email to