Microsoft have announced that support for Windows 10 will end in October 2025.
End of life and end of support are terms that refer to the end of technical support and security updates for Windows 10. After 10 years, this older version of Windows will no longer receive free software updates from Windows Update, technical assistance or security fixes. For consumers, end of support means that Microsoft recommends updating to the latest version of Windows for the latest critical updates and support that can keep you secure online.
We recommend planning your upgrade of your Engage Touch check in screens as soon as possible to ensure a seamless transition and continued security and functionality.
To assist you with this transition, we can offer you a comprehensive upgrade service:
Windows 11 Upgrade Service: (including collection and delivery)
We will send your upgraded Windows 11 replacement screen within a few working days. We will then collect your existing Engage Touch hardware.
Hardware Reinstallation Service (optional):
For those who need further assistance, we also offer a hardware reinstallation service to ensure all your systems are up and running smoothly post-upgrade. Alternatively, you can choose to handle this reinstallation yourselves or engage your local IT teams.
- Free upgrade to Engage Arrive:
When upgrading to a Windows 11 machine, we will also upgrade your current Engage Touch software to Engage Arrive. To find out more about Engage Arrive, click the button below:
We encourage you to take advantage of these services to avoid any disruptions to your operations. Our team is ready to support you through this transition and ensure a smooth upgrade process.
To schedule your upgrade or if you have any questions, please contact our support team through our help desk portal ticketing system here.
