How to Guides

SystmOne - Complete User Guide for Engage Consult
This is a downloadable guide that can be opened in PowerPoint, click the download button below.
Mon, 2 Aug, 2021 at 10:59 AM
Resetting Patient Passwords in Engage Consult
You can now reset patient passwords from your Engage Consult Desktop Client. You can access this feature from the "Patients" tab within the...
Tue, 1 Sep, 2020 at 4:47 PM
Clearing your cache (Engage Client/Vixie)
This article is only for clearing the cache for a surgery staff members Engage Client (Vixie). For any other aspect of the Engage Consult suite, pleas...
Thu, 29 Oct, 2020 at 11:32 AM
Inter-Organisational working
A Demonstration of Inter-Organisational Working Configure Inter-Organisational Working To enable working with an external organisation, pleas...
Wed, 28 Oct, 2020 at 9:55 AM
Canned Responses
Creating a Canned Response When tying a response to a patient inside Engage Consult, you can now choose to save that reply as a canned respose to be use...
Mon, 27 Jul, 2020 at 12:40 PM
As patient, how do you change your name, date of birth, address
If you have entered the wrong name or date of birth at registration, or any other of your details or address have changed, you can change these details by f...
Mon, 17 Aug, 2020 at 3:36 PM
Deleting your account as a patient
If you would like to delete your account inside the Engage Consult system (PSF), then please follow the steps below. Log in to your account via https://...
Mon, 21 Sep, 2020 at 12:50 PM
Manually Upgrading The Engage Consult Desktop App
  Engage Client Upgrade Tool Following certain major updates it may be necessary to manually update to the latest version of the Engage Consult D...
Wed, 17 Nov, 2021 at 3:00 PM
Manually Installing/Upgrading The Engage Desktop Client
Installing/Upgrading Following certain major updates it may be necessary to manually update to the latest version of the Engage Consult Desktop App. ...
Thu, 18 Nov, 2021 at 3:26 PM
Demand Management
The administrator can login https://engagehealth.uk and access the Demand Management settings for Engage Consult. You can limit the times when patien...
Tue, 23 Nov, 2021 at 11:54 AM