Unpacking the Touchscreen


Unlock the padlocks using code 834 or 8346




Once the padlocks are removed, pull both metal handles and turn them counter-clockwise until they detach.

You can now lift the box lid open.



You can remove the Touchscreen by lifting it up by the black mounting bracket.



Lift up the protective foam layer and remove and the included items and paperwork 



Preparing the box to be sent back

Now the Touchscreen and contents have been removed, place the protective foam layer back in the box.



Close the lid, push both metal handles forward and turn them clockwise until they fully click into place.


Attach both padlocks, scramble both codes to 000. It is important to ensure they are securely in place.






To arrange for collection call us on 01263 834648 or email support@engagehealth.uk


Ensure reception are aware of the courier collection taking place.