Starting a Video Consultation in Engage Consult.
To initiate a video consultation with a patient simple access their request, and click the "start video consultation" button highlighted bellow.
This button will bring up the pop up below, it will auto-populate their mobile number from their clinical record and fill in a default message. Feel free to edit this to something more personal to the patient.
Once you're happy with the message simply click "Send by SMS and Join Now" to send them the invitation.
After Clicking "Send SMS and Join Now" you will see the this pop up window. This is your video call waiting for the patient to connect.
What the Patient Sees
The patient will recieve a text message that looks like this:
All they need to do is tap the link, which will open in their phone's internet browser and connect to the call with the Dr.
This is what the patients will see upon tapping the link, they simply need to tap "Join Call" and if necessary they may need to allow the phone's browser to access their camera.