How to Guides

Engage Client Toolbar
From release 70 the Engage client will start when you log in to Windows.  It will appear in the notification area of the system tray (bottom-right corner) a...
Wed, 15 Dec, 2021 at 12:02 PM
Single Sign On (SSO)
Introduced in release 70, Single Sign On (SSO) means that once you have logged in to the Engage client on a device while the clinical system is open, your E...
Wed, 15 Dec, 2021 at 12:02 PM
Filter Requests In Engage Consult
How to use filters To start using filters, simply click on the "Filters" button. Then Click "Select Filters" You can t...
Tue, 23 Nov, 2021 at 11:38 AM
Embedded Links
In August 2021 a new feature has been added that gives organisations the option to let users of embedded links bypass any restrictions the organi...
Thu, 19 Aug, 2021 at 3:18 PM
Search Requests In Engage Consult
Search: You can now search for requests by either the name of the patient, or by the contents of the request as well by the selected ...
Thu, 12 Aug, 2021 at 12:04 PM
Sort Requests In Engage Consult
Sort: The new sort function allows you to sort you requests  in a few different orders: Received Newest to Oldest - Will display reques...
Thu, 12 Aug, 2021 at 12:03 PM
Prioritising Requests in Engage Consult
    To assign a priority status to a request in Engage Consult simply use the drop down menu to the right of the "Open Patien...
Wed, 21 Jul, 2021 at 3:46 PM
Sort, Search and Filter Messages in Consult
With release 66 of Engage Consult, we've enabled the ability to Sort, Search and Filter requests. Sort: The new sort function allows you to...
Wed, 21 Jul, 2021 at 3:47 PM
Starting a video consultation in Engage Consult
Starting a Video Consultation in Engage Consult. To initiate a video consultation with a patient simple access their request, and click...
Fri, 2 Jul, 2021 at 1:07 PM
Using Collaboration in Engage Consult
Intended Audience for this Document This document is intended to be used by staff that have been trained how to administer Engage Consult.  It therefore ...
Fri, 21 May, 2021 at 9:26 AM