Touchscreen Console Guides

Guides for configuring options on the Touchscreen using the Touchscreen Management Console software.

Turning the screen on/off and restarting it.
Turning the Touchscreen on Physically go to the Touchscreen and press the red button underneath it. Turning the Touchscreen off It is recommended...
Fri, 24 Apr, 2020 at 2:26 PM
How to remotely view the Touchscreen
Ensure the Touchscreen is turned on, then in the Settings section of the Console, you can press Remote which will automatically open a new window displayi...
Mon, 27 Apr, 2020 at 2:59 PM
View Statistics and Logs
Providing the Touchscreen is on, under the screens tab you'll have access to the Stats and Logs buttons.   Stats: Click on this button to acce...
Fri, 24 Apr, 2020 at 2:30 PM
Self Service
The Self Service option can be enabled or disabled within the Screens section of the Console.  The Self Service option will add a new option to the To...
Mon, 27 Apr, 2020 at 12:40 PM
Edit how a Doctor/Nurses name appears on the screen
In the Touchscreen console, go to the staff tab. Click on the icon beside a member of staff to edit their details: If you get a new member of staff, ...
Fri, 24 Apr, 2020 at 3:27 PM
Import new staff member into the Console
Go to the Clinical tab in the Touchscreen console, and click the Import staff from clinical button. This will update the Staff section in your console. ...
Fri, 24 Apr, 2020 at 3:22 PM
Rooms - Configure waiting areas
The Rooms tab on the Touch Screen Console is used for those surgeries that have more than one waiting area. Engage Touch is capable of directing patients ...
Fri, 19 Mar, 2021 at 3:53 PM
Assign staff to a waiting area
In the Staff section of the Touchscreen Console, click the drop down menu next to the staff member. After choosing the correct room/waiting area, go to To...
Fri, 24 Apr, 2020 at 3:38 PM
Add a message to the Touchscreen
There are three places in the Touchscreen Console to configure messages that will display to patients on the Touchscreen. If you implement any of the belo...
Fri, 19 Mar, 2021 at 3:52 PM
Prevent patients booking in at the wrong site
In instances where the surgery shares a clinical system with another building, from the time to time patients may get confused at which site there appoint...
Tue, 29 Sep, 2020 at 11:36 AM